You are not required to be present during delivery. Please provide clear instructions regarding your tank's location and inform us of any special circumstances, including locked gates or animals on the property.

Our distinction lies in our dedication to professionalism and superior customer service. You will always reach a live representative when contacting our office, and our experienced team provides efficient delivery service, flexible payment arrangements, and individualized attention.

When maintained correctly, our ASME-certified propane tanks deliver 40-50 years of dependable service, offering long-term value and reliability.

If you experience a propane depletion, shut down all appliances and close the service valve located on your tank. Reach out to us right away so we can perform a safety inspection prior to refilling. We recommend enrolling in automatic delivery service to avoid future supply interruptions.

Leasing provides the benefit of company-managed maintenance and repair services, though propane costs may be marginally higher. Purchasing a tank can enhance your property's value and result in lower propane pricing, but you assume responsibility for maintenance and repair expenses.

Upon detecting a gas odor, take the following actions: extinguish all smoking materials and open flames, do not operate electrical devices, lights, or telephones, leave the premises immediately, shut off the service valve on the propane tank if safely accessible, contact us, and await confirmation from a licensed technician that the area is secure.

We offer several flexible payment arrangements, including automatic credit or debit card transactions, budget plan payments, net 30-day credit terms, and cash on delivery options.

Enrollment is straightforward. Contact us by phone, and we will connect you with a team member who will establish your account and initiate service promptly.

Tank size requirements vary based on your specific applications. Whole-home heating systems, cooking appliances, and backup generators each have distinct capacity needs. Contact us to evaluate your requirements and determine the appropriate tank size for your property.

Converting to propane is a cost-effective and energy-efficient choice. With experienced professionals, the conversion process is manageable, and we will assist you throughout each phase to ensure a smooth transition.

Reading the gauge is simple: multiply the percentage on the dial by the tank’s capacity to determine how much propane is left. Keep in mind that tanks are filled to around 80% for safety reasons.

Yes, if you own your propane tank, you can paint it. However, it’s important to follow guidelines set by the National Fire Protection Association (NFPA) to ensure safety.

Monitored deliveries provide peace of mind, ensuring you never run out of propane. Plus, monitored delivery customers often receive special pricing. Find out more about the benefits of switching to monitored deliveries.

No! Energy-Links, LLC does not charge any hidden delivery fees, hazmat surcharges, or other add-ons.

Will-call deliveries generally take 2-3 business days. In cases of emergency or adverse weather conditions, delivery times may vary, but we always do our best to accommodate urgent requests.

We use a cellular monitoring system attached to the tank's gauge, which provides real-time data on propane levels. When your tank reaches 20% capacity, we’ll schedule a delivery. You can also monitor your tank through a free app we provide.

Yes, we provide free installation estimates! Our propane install managers will visit your property to evaluate your needs and offer expert advice at no charge.

We accept Visa and Mastercard for your convenience.

If you’re moving, contact us to close your account. If your new home uses propane, we can assist in setting up services at your new location.

You can make a payment by calling us directly or using a credit or debit card through our secure online payment portal.

Energy-Links, LLC specializes in installing reliable brands such as Cummins and Kohler generators. Contact us today to learn more!

We service all makes and models of propane-powered and backup generators, ensuring reliable performance and long-term durability.

You can easily update your details by logging into our online portal. For further assistance, feel free to give us a call.

A standard barbecue (20lb) propane tank is certified for 12 years. Larger tanks may last up to 30 years depending on the size and type.

For customers who own their propane tank, there are no long-term contracts. For leased tanks, a lease agreement is required. Our goal is to provide flexible options to ensure customer satisfaction.